Terms of Use
Last updated: 6/25/2025
THIS TERMS OF USE AGREEMENT (THE "AGREEMENT") IS BETWEEN OPENDOC AI, INC., DOING BUSINESS AS PICEPT (THE "COMPANY") AND ANY ENTITY OR INDIVIDUAL ACCESSING AND USING THE SERVICE (THE "CUSTOMER") (EACH, A "PARTY" AND COLLECTIVELY, THE "PARTIES"). BY ACCESSING OR USING THE SERVICE, CUSTOMER AGREES TO THESE TERMS.
We are OpenDoc AI, Inc., doing business as Picept, a company registered in Delaware, United States, with our headquarters located at 4828 Tonnelle Avenue, North Bergen, NJ 07047. You can contact us by phone at (513) 570-3657, email at support@picept.ai, or by mail to our headquarters address.
1. Definitions
For purposes of this Agreement, the following terms shall have the meanings specified below:
- "Platform" refers to Picept's cloud-based AI security and monitoring solution
- "Agreement Terms" means the subscription agreement containing service scope and pricing details
- "Service Limits" means usage, user count, or other restrictions specified in your subscription plan
- "Authorized Users" means Customer's personnel granted access to use the Platform
- "User Content" means information and data submitted by Customer via the Platform
2. Subscription
Access Rights
Subject to the terms of this Agreement, Company grants Customer a limited, worldwide, non-exclusive, non-sublicensable, non-transferable and revocable right to remotely access the Service during the Subscription Term, solely for Customer's internal purposes and according to the Subscription Scope.
Account Setup
Customer is required to set up an administrative account and warrants that all registration information is complete and accurate. Customer shall be responsible for all activities under the Account and must keep login credentials confidential.
3. Payment and Billing
Billing Terms
Customer will pay the subscription fees as specified in their plan. All fees are denominated in U.S. Dollars, are non-refundable, and must be paid within thirty (30) days of invoice date. Overdue amounts will incur interest charges of 1.5% monthly.
Service Suspension
Company may suspend Platform access if payment is more than seven (7) days overdue, or if Company determines suspension is necessary to protect Company or other customers from potential harm.
Tax Responsibility
All fees exclude applicable taxes. Customer is responsible for sales tax, VAT, and similar levies, except for taxes on Company's income.
4. Usage Restrictions
Customer agrees not to engage in prohibited activities including duplicating, replicating, or creating mirrors of the Platform; distributing, reselling, or providing access to third parties without authorization; attempting to reverse engineer, decode, or extract source code from the Platform; modifying or obscuring proprietary notices or branding; disabling or interfering with security mechanisms; developing competing products using our Platform; introducing viruses, malware, or other harmful code; or overloading or abusing our system infrastructure.
5. Subscriptions
Your subscription will automatically renew for additional successive terms unless you cancel your subscription through your account settings or by contacting us.
Cancellation: You may cancel your subscription at any time through your account settings or by contacting support@picept.ai. When you cancel, you'll continue to have access through the end of your current billing period, and we'll stop billing you for subsequent periods. Cancellation does not entitle you to any refund of fees already paid.
5. Artificial Intelligence Services
AI Technology Notice: Our Platform incorporates artificial intelligence and machine learning capabilities, including generative AI tools ("AI Components"). These AI Components are provided without warranties and with inherent limitations.
Customer Obligations Regarding AI
- AI outputs may contain errors or inaccuracies due to the statistical nature of machine learning
- Customer must validate all AI-generated content through appropriate review processes before implementation
- Critical decisions should not rely exclusively on AI recommendations without human oversight and verification
- Customer bears full responsibility for consequences of using AI-generated outputs
- We strongly recommend thorough review and testing of all AI outputs before use
Prohibited AI Activities
Customer must not:
- Implement automated decision-making based solely on AI outputs
- Create content that violates laws or infringes on rights
- Generate misleading or deceptive materials
- Violate underlying AI service provider terms (such as OpenAI policies where applicable)
AI Limitation Notice: COMPANY PROVIDES NO GUARANTEES REGARDING AI ACCURACY OR COMPLETENESS. AI OUTPUTS ARE NOT PROFESSIONAL ADVICE. CUSTOMER USES AI COMPONENTS AT THEIR OWN RISK AND DISCRETION.
7. Prohibited Activities
You may not:
- Use the Services for any illegal or unauthorized purposes
- Attempt to reverse engineer, decompile, or disassemble any part of the Services
- Use our vulnerability testing tools against systems you do not own or lack permission to test
- Bypass or circumvent security measures of the Services
- Misuse our AI capabilities to generate harmful, illegal, or malicious content
- Share account credentials or sublicense access to the Services
8. Data Handling and Storage
Data Storage: We store your data on Amazon Web Services (AWS) with encryption at rest and in transit.
Data Retention: You may request data deletion or modification of retention periods by contacting support@picept.ai.
Your Responsibility: You are responsible for maintaining backup copies of your critical data.
6. Term and Termination
Subscription Term and Cancellation
This Agreement continues for the Initial Subscription Term specified in the Order Form. Following the Initial Term, the subscription will automatically renew for successive terms unless Customer cancels through account settings or by contacting support@picept.ai.
Cancellation: Customer may cancel at any time through account settings or by contacting support. When cancelled, Customer continues to have access through the end of the current billing period, and Company will stop billing for subsequent periods. No refunds will be provided for fees already paid.
Termination for Breach
Either party may terminate this Agreement immediately upon written notice if the other party commits a material breach and fails to cure such breach within sixty (60) days after written notice (except payment defaults, which have a seven (7) day cure period).
Effect of Termination
Upon termination: (a) the Subscription terminates immediately; (b) Customer must cease all access to the Service; (c) all outstanding fees become immediately due; and (d) no refunds will be provided. Customer must return or destroy all Company Confidential Information.
7. Disclaimer of Warranties
OTHER THAN AS EXPLICITLY STATED IN THIS AGREEMENT, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING:
- MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- THAT THE SERVICE WILL MEET CUSTOMER'S REQUIREMENTS
- THAT THE SERVICE WILL OPERATE ERROR-FREE OR UNINTERRUPTED
- NON-INFRINGEMENT AND TITLE
8. Liability Limitations
SUBJECT TO APPLICABLE LAW:
- EXCLUDED DAMAGES: Neither party will be responsible for indirect, consequential, punitive, or special damages, including lost profits, data loss, or business interruption
- DAMAGES CAP: Company's total liability for all claims will not exceed the fees Customer paid during the twelve (12) months before the incident giving rise to liability
- SPECIFIC EXCLUSIONS: Company is not liable for data corruption, security incidents affecting Customer's systems, AI-generated content issues, or third-party service problems
These limitations apply to all legal theories and persist even when Company is notified of potential damages.
9. Indemnification
Company Indemnification
Company will defend Customer against third-party claims alleging that the Service, when used as permitted, infringes intellectual property rights, and will pay damages awarded by final court ruling, provided Customer promptly notifies Company and grants Company sole authority to handle the defense.
Customer Indemnification
Customer agrees to defend, indemnify, and hold Company harmless from claims arising from: (a) Customer's use of the Service; (b) Customer's breach of this Agreement; (c) Customer's violation of laws or third-party rights; and (d) Customer Data or content submitted through the Service.
10. Data Handling and Intellectual Property
Service Ownership
Company is the sole and exclusive owner of all intellectual property rights in the Service, including all software, algorithms, AI models, and related improvements.
Customer Data
Customer grants Company a worldwide, non-exclusive license to access and use Customer Data solely to provide the Services. Customer represents it has obtained all required consents for Company to process Customer Data.
Data Storage and Security
We store Customer Data on Amazon Web Services (AWS) with encryption at rest and in transit. Customer may request data deletion by contacting support@picept.ai. Customer is responsible for maintaining backup copies of critical data.
11. Governing Law and Disputes
This Agreement shall be governed by Delaware state law, without reference to conflict of laws principles. The competent courts of Delaware shall have exclusive jurisdiction over any disputes arising under this Agreement.
Each party irrevocably waives its right to trial by jury. Claims must be brought within one (1) year of the cause of action arising.
12. Miscellaneous
Entire Agreement: This Agreement represents the entire agreement between the parties and may only be amended by written agreement executed by both parties.
Assignment: Neither party may assign this Agreement without prior written consent, except in connection with a merger, acquisition, or sale of substantially all assets.
Severability: If any provision is held invalid, the remaining provisions remain in effect.
Force Majeure: Company will not be liable for delays resulting from circumstances beyond its reasonable control, including acts of God, war, terrorism, pandemic, or government actions.
Independent Contractors: No partnership, joint venture, or employment relationship is created by this Agreement.
13. Contact Information
OpenDoc AI, Inc. (d/b/a Picept)
4828 Tonnelle Avenue
North Bergen, NJ 07047, United States
Phone: (513) 570-3657
Email: support@picept.ai
This Agreement is effective upon access to or use of the Service and does not require physical signatures.